SEPHORA is a leading beauty retailer known for its extensive range of cosmetics, skincare, haircare, and fragrance products. With its headquarters in Paris, France, the brand has gained international recognition and has become a go-to destination for beauty enthusiasts all over the world. SEPHORA offers a unique shopping experience with its diverse range of high-quality and innovative beauty products from both renowned and emerging brands. The store not only provides a wide selection of products but also offers personalized beauty advice and education through its team of knowledgeable beauty advisors. SEPHORA is dedicated to helping individuals explore and express their personal style through the transformative power of beauty. With its commitment to inclusivity and diversity, SEPHORA celebrates individuality and encourages self-expression. Whether customers are looking for a signature fragrance, a new lipstick shade, or a skincare routine tailored to their needs, SEPHORA aims to provide an inspiring and empowering beauty journey.
Reviews
I went into Sephora today to get a retinol + vitamin C serum and Jay was SO helpful and kind when I asked which ones he recommended! He was so knowledgeable and gave me his top 3 products for each that were in alignment with my goals/budget, and gave me the pros and cons of each. I am so happy I asked him for help. :) Pic of the ones I got! For reference I asked which ones would be best for beginners.
All the staff are extremely helpful and sweet. I was able to find the products I wanted. Billing was super easy. This shop has great variety.
The staff here are some of the friendliest Sephora staff. Shout out to Caroline who really took the time to understand what I was looking tor and walk me through the pros and cons of the skin tint I was looking at and get me the perfect colour match. She was so patient with me - something I truly appreciate as some who doesn't know too much about make-up!
Absolutely thrilled with the eyebrows waxing and tinting service! The expert attention to detail and skillful application of tinting left my eyebrows looking flawless. Daniela was incredibly professional and made me feel comfortable throughout the process. Highly recommend this service for anyone looking for perfect brows!
Please note that the cashier punches the the check for the goods is not the same as what you bought, but repeats what is more expensive several times! I believe that the store in this way deceives its customers! Always check the check so that you are not cheated! This is very unseemly for a store of this level! I want to be refunded the difference from the actual purchase!
Instead of cleanser I was writing two lipsticks on the receipt, but I bought one and the lipstick is more expensive than the cleanser!
P.S. SEPHORA refunded my money. Thank you!!
I scheduled a make-up appointment 3 weeks before the special event. Within less than 24-hour notice my appointment was cancelled by email. I called the store, and the person on the phone refused to offer any compensation, which I believe was reasonable to expect on my end as there is no way I can schedule a different appointment elsewhere in such a short amount of time. If I had to cancel on them, I would've been charged the full prize regardless of the cancellation reason. This is such an awful treatment of the customer in a situation where the business is clearly at the wrong. A good reason to order from elsewhere from this point on.
Staff are very helpful at Sephoras. My favorite branch so far is at pacific center in Vancouver.
I LOVE this store! They have a huge and incredible selection of makeup, skincare and hair products. I have had the best experiences with the staff at this particular location, their recommendations have always been really helpful and they seem to be very knowledgeable on the products. If they happen to be out of stock on a product your looking for you can order it online, they also offer same-day delivery. My only criticism is that they don’t give you samples with purchases like they used to, so if you want samples with your purchase then you are better off ordering online. However, if you are looking for something new or want to try something out then this location has you covered.
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